Support by Product

On-Line Search

Isabel Web Support is a search engine that enables you to find information on anything and everything to do with your daily use of Isabel, plus assistance in case of problem.

This on-line service is permanently available, 24/7 and is free of charge.

Please first specify the Isabel version for which you need support. By default, Isabel 6 is selected.

Isabel Helpdesk

The Isabel helpdesk is accessible on 02 404 03 04 every working day from 8 AM till 6 PM for all sales or administrative information and for technical questions.

You are guided quickly and simply to the right solution number with the help of a spoken menu. You can then enter the solution number into the search engine on this support website. This means that you have an extensive solution in clear language with screen prints, references to supplementary information and manuals. Where necessary, detailed technical information that you can pass on to your IT manager is also added.
Waiting on the line for a long time and writing things down yourself is no longer necessary. Now, you only have to talk to a helpdesk operator in exceptional cases.