The Administrative Counter: any document with a click of the mouse

If you would like to read through Isabel's general terms and conditions, this page will provide you with all the information you need.

If you are already an Isabel user, the Administrative Counter is the place to find all official documents for making changes to your subscription details, adding or deleting users, etc.

N°
Name of the document
File type - size
For operational customers
For others

Process
1 5 steps to become operational
PDF file -
49 KB
 No Yes

Contracts and procedures
2 Rate Card Isabel Business Suite 5.0
PDF file - 100 KB
 Yes Yes
3 Technical System Requirements
PDF file - 164 KB
 No Yes
4 General Conditions Isabel Business Suite 5.0
PDF file - 165 KB
 Yes Yes
5 Special Terms and Conditions relating to Isabel Business Suite
PDF file - 164 KB
 Yes Yes

Modification and management of the subscription
6 Correction or adaptation of subscription data PDF file -
70 KB		 Yes No
7 Request to revoke one or more users PDF file -
127 KB		 Yes No
8 Request to add a user
PDF file -
70 KB
Yes No
9 Request to add/remove an account
PDF file - 94,7 KB
 Yes No
10 Add/remove optional modules
HTML file
Yes No
11 New direct debit order PDF file -
70 KB		 Yes No
12 Anticipated request for recertifying a chip card PDF file -
113 KB		 Yes No
13 Manage the monthly electronic invoices of your Isabel susbcription HTML file Yes No
14

Block an Isabel Card in the event of a lost or stolen card
HTML file
 Yes No
15 Consult and export the invoices you have sent and
received in Isabel 5, even if you have terminated your
contract.		 HTML file Yes Yes



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