Keeping your transactions secure

It’s simply not possible to make financial and official transactions online safely unless security is of the highest level. Isabel provides you with ironclad certainty in this area, without compromising on ease and convenience of use.

With every transaction you make using Isabel, you can be certain that:

the person or institution at the other end really is the partner you want to be dealing with.
no changes can be made to the data during transmission.
the transaction cannot be refused or ignored.

Secure online banking with Isabel 6

Isabel applies the strictest security standards at all times to your transactions. Yet despite that, we advise you to remain vigilant and abide by the following recommendations:

Never leave your Isabel card unattended in the card reader when you have finished carrying out your transactions. Your card is personal. Never give it to anyone else.
Never write your password on your card or on a piece of paper. Never give your password to anyone else.
Keep your PC healthy and make sure it has an up-to-date virus scanner and browser with the latest updates, as well as an up-to-date operating system.
Never comply with a request to disclose your Isabel password if the request is unexpected, such as in unsolicited e-mails, at unknown websites, etc.
To be able to delegate tasks with confidence and to avoid the risk of fraud, it is important for your payments to be prepared and signed by more than one person. You work more efficiently and securely with two pairs of eyes rather than just one.

What are the best ways to give your working environment maximum security? Isabel provides you with advice that will help you optimise the security of your working environment, both in terms of your Isabel software and your PC in general.

Suspicious screens in Isabel 6

If despite all your precautions malicious software becomes installed on the PC on which Isabel is also installed, then it is important that you recognise suspicious screens quickly and raise the alarm.

Isabel supports security initiatives

Isabel also supports the initiatives implemented by Febelfin (the Belgian umbrella federation for the finance sector) for secure Internet banking. Click here for more information.