Our Company

Philippe R. Dubois
Managing Director

General Management department is in charge of several services:

• Project Management Organisation
  • Asset Management
  • Release Management
  • Project Management
• Corporate Communication
• Risk & Compliance
• Security

Philippe Dermine
IT Director

"The IT and Business people are partners at Isabel. Only if all of the teams work closely together can we achieve anything of any real value.

Isabel is a service company. But those services require a highly developed IT infrastructure. Almost 50% of the company budget is invested in IT, which is enormous. Working at Isabel is a truly unique opportunity.

Isabel solutions address customers and banks alike. The interaction between these parties can be very demanding, but at the same time, it teaches us so much."

Luc Verhelst
Chief Operations Officer

The Operations Department groups 70 people. Its mission is to offer our customers every day a smooth operation of our solutions. This team manages our data centers and our applications. It also provides client support to users.

Philippe R. Dubois
Chief Commercial Officer (AI)

Isabel listens carefully to its customers via its Product Management, Sales, Go-To-Market and Customer Care Departments. Isabel staff in these areas provide the right solutions to satisfied Isabel customers via several channels.

"Marketing & Sales are Isabel’s sensors and antennae. We listen to what’s going on in the marketplace and what end-users need are – then we analyse the complaints and requests that come in from Isabel customers and make adjustments to improve our solutions. Isabel works both proactively with Sales and reactively with an Account Team."

Sandrine Lambert
Finance & Administration Director

We are the administrative backbone of the company.

• The Human Resources team ensures that the right people are on board and are fully committed to the task in hand.
• The Facilities team gives everyone a place to work so that they can carry out their daily tasks as comfortably as possible.
• Number-crunching at Isabel is closely monitored by our Accounting and Audit teams. They make sure that our customers are billed correctly and that our suppliers are paid on time.
• Maintaining close links with these suppliers is in the hands of the Procurement team.
• And in the background, the legal Department monitors the company’s rights and obligations.